Shipping Policy
Last updated: January 20, 2026
Domestic Shipping (United States)
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 Business Days | $8.95 (Free over $150) |
| Express Shipping | 2-3 Business Days | $14.95 |
| Overnight Shipping | 1 Business Day | $24.95 |
International Shipping
| Region | Delivery Time | Cost |
|---|---|---|
| Canada | 7-10 Business Days | $15.95 (Free over $200) |
| Europe (EU & UK) | 10-14 Business Days | $24.95 (Free over $250) |
| Australia & New Zealand | 12-18 Business Days | $29.95 |
| Rest of World | 14-21 Business Days | $34.95 |
Order Processing
Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
You will receive a shipping confirmation email with tracking information once your order has shipped.
Customs & Import Duties
International orders may be subject to import duties, taxes, and customs fees. These charges are determined by your local customs authority and are the responsibility of the recipient.
BetterKnitwear is not responsible for any customs fees, duties, or taxes imposed by your country.
Delivery Issues
If your package is lost, damaged, or delayed, please contact our customer service team within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.
Please ensure your shipping address is complete and accurate. We are not responsible for packages delivered to incorrect addresses due to customer error.
Contact Us
For questions about shipping, please contact our customer service team:
Email: shipping@betterknitwear.com
Phone: +1 (800) 123-4567